Return, Cancellation Exchange Policies

RETURN, CANCELLATION EXCHANGE POLICIES
We offer a 7 days return policy on the unused/undamaged product with "tags intact" and goods in the original box that was sent.

Order Cancellation Policy

In case you placed an order and no longer wish to buy. Please cancel your order within 24 hours when it was placed. As we try and ship it as soon as we get it to ensure faster delivery.

7-day Money Back Return Policy

We offer 7 days NO QUESTIONS ASKED RETURNS. If you don't like the product feel free to return it within 15 days from the day you receive it.

All items bought during special sales are final and not eligible for refunds or exchanges. Please check with us if you have any questions

The returns do take a long time for us as we receive the product back in 15-20 days. We appreciate your patience in the matter.

How to return the product to GlimeBox within 7 days?

Just initiate the return from your account and we will take care of it.
Go to your account that you have created with us and just click on the Return Tab.

We will get it picked from your address and get it shipped back to us.
Secure your jewelry in the box that was sent along with tags and invoice that was sent.

Once your package is ready, just call our customer care team and we will send a courier to pick it up from you.

Once your returned item is received by GlimeBox your refund if bought at full price or new item as an exchange will be processed shortly.
In some cases, you will have to send the product back to us.

Terms and conditions of returns

Products should not show signs of wear and should not have been resized and should have the tags intact and attached.
Customers are advised to check the return/exchange policy for the product they purchase before confirming the transaction.

Recipient accepting the delivery should not accept deliveries where the box or packaging has been tampered with or if the box is empty. The recipients receiving the delivery must open the package and check its contents prior to accepting the delivery or signing the delivery receipt. No claim of non-receipt will be entertained once you take the delivery.

If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same to GlimeBox. All costs for reshipment and handling in the case of non-delivery to the customer shall be chargeable to the recipient.

The delivery guarantee is subject to the terms and conditions of the courier company. Any inconsistencies in name or address will result in non-delivery of the product.